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ITW Foils and ITW Thermal Films are now united under one brand name, ITW ShineMark. We have 75+ years of experience providing innovative, customer-centric, and sustainable decorative foils, holographic, and TTR to the global packaging, labeling, and coding markets.
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Return Policy
We accept returns within 60 days of the order date. There is a 25% restocking fee for all returned products. For complete details, please review our Terms and Conditions.
To return an item, please call Customer Service at 1-877-887-3456 to obtain an RMA. You will need your order number (found on your confirmation e-mail) when you call. All returns must have an RMA or they will be refused.
If you have a quality issue, please contact Customer Service. We will be happy to review the issue and find a solution to get the situation solved as fast as possible.