An order confirmation will be sent via e-mail when the order has been placed.
Your user name is your e-mail address.
Go to the Password Recovery page to reset your password. Enter your email address and click the "Recover" button. Check your email for further instructions.
Go to the My Account page to review past orders and your account information.
Once your order has shipped, you will receive an e-mail that contains tracking information.
Yes. We use the latest encryption technology to keep your information safe.
Usually orders placed before 4:30pm EST will ship the same day.
You can either select the live chat button or call 1-877-887-3456.
ITW Thermal Films uses UPS for all shipments under 15 cases. Ground, 2nd Day Air, and Overnight services are available at checkout. For orders of 15 cases or more, Fed-Ex Freight Priority is available as an option.
Click here to review the User Guide.